An eSIM is a digital good: once the QR code is issued it can be installed and cannot be revoked or resold. We state this clearly before purchase and publish full device-compatibility details on every product page.
*#06# for an EID)Unpaid orders can be cancelled at any time, or expire automatically — no charge.
If we cannot supply a paid plan (e.g. upstream out of stock), we refund in full and notify you.